I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others. Jeffrey Gitomer More Quotes by Jeffrey Gitomer More Quotes From Jeffrey Gitomer People who to back and chastise themselves, or second guess themselves, for making a wrong decision or a weak decision continues to set themselves up for failure in future decisions simply because they don't trust themselves. Jeffrey Gitomer decision weak people The secret to climbing up is to put your heart into your work. Jeffrey Gitomer climbing-up climbing heart Go to humorous events at comedy clubs and watch laughable movies. Jeffrey Gitomer events humorous watches My readers and my audiences have turned into my followers. They are more than interested in what I have to say in the subjects of sales, loyalty, attitude, networking, business social media, and becoming a trusted advisor. Jeffrey Gitomer social-media media business attitude Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale. Jeffrey Gitomer service quality business people Management's job is to convey leadership's message in a compelling and inspiring way. Not just in meetings, but also by example. Jeffrey Gitomer job management leadership way Many salespeople are trying to make their quota rather than developing a deeper belief in their product or service - and even worse, they don't have a strong enough belief in themselves. Jeffrey Gitomer service strong enough trying Selling is a natural skill. It's developed as a child. You may know it as persuasion. Jeffrey Gitomer skill child know you I don't want features, I want value. I don't want benefits, I want value. Jeffrey Gitomer value features benefits want When you hear bosses talk about their best salespeople, they often refer to them as rock stars. It's the highest praise your boss can give someone on your team. Jeffrey Gitomer best you boss stars The love of what you do, combined with your belief in what you do, will not determine your success. It will determine how hard you will work and how dedicated you will be to achieving it. Success just shows up from there. Jeffrey Gitomer you work success love Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service. Jeffrey Gitomer person service company single Value-first is a perception. If your customer does not perceive it as value, then it's not very valuable. Jeffrey Gitomer customer value your perception There is no one thing that can turn around a rejection. But there is one answer: begin talking to your customers who have already bought from you and discover why they bought. Jeffrey Gitomer your you rejection talking The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff. Jeffrey Gitomer customer your you knowledge Most salespeople would like to think of themselves as being rock stars, but they don't display the talent to match their definition. Jeffrey Gitomer rock think talent stars Rock stars, like anyone else, have to show discipline and take consistent good actions. Jeffrey Gitomer rock good discipline stars