I was responsible for opening up the New York market from my home in Connecticut, so I was gone three to four days a week, leaving my two little boys — one just a newborn — back home, at night on the phone my wife would say, ‘The baby gave a big smile today,’ or my other little boy would master a new skill, and I would just feel an indescribable ache inside. What was I doing, working so hard and missing these incredible moments?