If you have never failed at anything, then you haven't been trying hard enough, aren't very imaginative, or have had such extraordinarily good luck that you have come to believe you are invincible. Margaret Heffernan More Quotes by Margaret Heffernan More Quotes From Margaret Heffernan When we care about people, we care less about money, and when we care about money, we care less about people. Margaret Heffernan care people Certainty is no guarantor of correctness. Margaret Heffernan correctness certainty religion As long as it (an issue) remains invisible, it is guaranteed to remain insoluble. Margaret Heffernan invisible issues long Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress. Margaret Heffernan boss bullying promise Making a company fit to sell may be the only way to ensure you never need a buyer. Margaret Heffernan may way needs A thinking partner who isn't an echo chamber... How many of us dare to have such collaborators? Margaret Heffernan echoes partners thinking The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to. Margaret Heffernan information blind secret Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully. Margaret Heffernan misuse people thinking You cannot fix a problem that you refuse to acknowledge. Margaret Heffernan refuse acknowledge problem Noise is a buffer, more effective than cubicles or booth walls. Margaret Heffernan cubicles wall noise I hate people walking down the street listening to the soundtrack of their lives which responds to them but not their setting. I hate the overspill of sound which metro and subway riders are oblivious to because they notice no one and nothing around them. Margaret Heffernan hate listening people Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them. Margaret Heffernan agendas people The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis. Margaret Heffernan telephones together faces What do you want your business to do? Make money, of course. To pay for people and supplies, to be able to grow. Margaret Heffernan able want people If the company depends entirely on you - your creativity, ingenuity, inspiration, salesmanship or charisma - nobody will want to buy it. The risk and the dependency are too great. Margaret Heffernan creativity risk inspiration There is no more powerful weapon for change than honesty. Margaret Heffernan honesty powerful weapons I'm all for ambition and stretch goals. I set them for myself. Margaret Heffernan cheerleading ambition believe Business is not a science; it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that - every business, employee, product, market is different and keeps changing. Margaret Heffernan unpredictable employee different We treasure what we can measure. Margaret Heffernan treasure Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent. Margaret Heffernan silence leader thinking