If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple. Jeffrey Gitomer More Quotes by Jeffrey Gitomer More Quotes From Jeffrey Gitomer Don't dwell on the problem; concentrate on the solution. Jeffrey Gitomer solutions problem Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control. Jeffrey Gitomer grammar reflection made Trust is not an important element; it is THE important element in any LONG TERM success with anyone or any company. Jeffrey Gitomer elements important long A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character. Jeffrey Gitomer honesty character mean Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them? Jeffrey Gitomer attitude people thinking Customer satisfaction is worthless. Customer loyalty is priceless. Jeffrey Gitomer loyalty business inspirational If you don't think you can do it, who will? You control the most important tool in success, your mind. Jeffrey Gitomer motivational inspirational believe It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters. Jeffrey Gitomer teaching matter people Great people have great values and great ethics. Jeffrey Gitomer great-value ethics people Most people will not do the hard work it takes to make success easy. Don't be like most people. Jeffrey Gitomer hard-work easy people It ain't the rain, the snow, the boss, the competition, the spouse, the money, the car, the job, or the kids - it's you! And it always has been. Jeffrey Gitomer positive-thinking rain jobs Customers will want to talk to you if they believe you can solve their problems. Jeffrey Gitomer educational want believe Becoming well known (at least among your prospects & connections) is the most valuable element in the connection process. Jeffrey Gitomer connections elements becoming Your job is to meet the right people and read the right books. Jeffrey Gitomer jobs book people There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work. Jeffrey Gitomer great-sales motivational-sales hard-work Change is not a four letter word...but often your reaction to it is! Jeffrey Gitomer witty inspirational funny If you think that I'm nuts, you may be right. But I'm a nut with a positive attitude, baby! Jeffrey Gitomer attitude baby thinking Friendly makes sales - and friendly generates repeat business. Jeffrey Gitomer inspirational-customer-service friendly inspirational If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that? Jeffrey Gitomer control-of-your-life ruins giving Asking, "How much is it?" is THE BIGGEST buying signal. Telling me, "Your price is too high." is THE SECOND BIGGEST buying signal Jeffrey Gitomer signals buying asking
