Managers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step. Jack Welch More Quotes by Jack Welch More Quotes From Jack Welch Any jerk can have short-term earnings. You squeeze, squeeze, squeeze, and the company sinks five years later. Jack Welch earning inspirational years Most organizations fail in driving change. Jack Welch driving failing organization Nobody is too important to lead the initiative you say is important. Jack Welch initiative important In every company, differentiation is never more important than it is in times of trouble, and that's the time when everyone tends to go to the well and equalize rather than differentiate. Jack Welch differentiation important trouble Leadership is helping other people grow and succeed. it is not just about you. It's all about them.... everyone deserves a chance.... you can never let yourself be a victim. Jack Welch succeed helping-others people When employees underperform, a leader tells them so. Jack Welch employee leader You measure your people and you take action on those that don't measure up. Jack Welch action people The quality of an idea does not depend on its altitude in the organization...An idea can be from any source. So we will search the globe for ideas. We will share what we know with others to get what they know. We have a constant quest to raise the bar, and we get there by constantly talking to others. Jack Welch organization talking ideas You never know how diverse your career can be. I think it's wonderful. My life has always been the next page, not the last page. Jack Welch pages careers thinking Get the best player because whether it's soccer or whether it's anything else the team with the best players wins. So focus your energy on getting the best and getting rid of the weakest. Jack Welch team winning soccer If you're not in Germany, you're not in Europe. And if you're not in Asia, you're nowhere. Jack Welch asia germany europe Its a marathon, its not a sprint. Ten years. Fifteen years. You've got to get up everyday, with a new idea, a new spin, and you've got to bring it to work, every day Jack Welch work inspirational years The art of managing and leading comes down to a simple thing. Determining and facing reality about people, situations, products, and then acting decisively and quickly on that reality. Think how many times we have procrastinated, hoped it would get better. Most of the mistakes you've made have been through not being willing to face into it, straight in the mirror that reality you find, then taking action on it. That's all managing is, defining and acting. Not hoping, not waiting fro the next plan. Not rethinking it. Getting on with it. Doing it. Defining and doing it. Jack Welch simple mistake art What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros. Jack Welch educational organization offering Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are. Jack Welch break stranger challenges A company has only so much money and managerial time. Winning leaders invest where the payback is the highest. They cut their losses everywhere else. Jack Welch cutting winning loss Leading a big company means never allowing a company to take itself too seriously. Jack Welch bigs leadership mean I am often asked if leaders are born or made. The answer, of course, is both. Some characteristics, like IQ and energy, seem to come with the package. On the other hand, you learn some leadership skills, like self-confidence, at your mother's knee, and at school, in academics and sports. And you learn others at work-trying something, getting it wrong and learning from it, or getting it right and gaining the self-confidence to do it again, only better. Jack Welch leadership mother sports Good leaders have a generosity gene. Jack Welch good-leader generosity leader When it's time to let someone go, do it right. No surprises. No humiliation. Jack Welch humiliation surprise