The goal is not to improve one measurement in isolation. The goal is to reduce operational expenses AND reduce inventories and increase throughput simultaneously. Eliyahu M. Goldratt More Quotes by Eliyahu M. Goldratt More Quotes From Eliyahu M. Goldratt An expert is not someone who gives you the answer, it is someone who asks you the right question. Eliyahu M. Goldratt experts answers giving So this is the goal: To make money by increasing net profit, while simultaneously increasing return on investment, and simultaneously increasing cash flow. Eliyahu M. Goldratt cash-flow money business I say an hour lost at a bottleneck is an hour out of the entire system. I say an hour saved at a non-bottleneck is worthless. Bottlenecks govern both throughput and inventory. Eliyahu M. Goldratt inventory hours lost Tell me how you measure me, and I will tell you how I will behave Eliyahu M. Goldratt behave If you don't manufacture a quality product all you've got at the end is a bunch of expensive mistakes. Eliyahu M. Goldratt quality ends mistake Why not make the work easier and more interesting so that people do not have to sweat? The Toyota style is not to create results by working hard. It is a system that says there is no limit to people’s creativity. People don’t go to Toyota to ‘work’ they go there to ‘think’ Eliyahu M. Goldratt sweat creativity thinking Never let something important become urgent Eliyahu M. Goldratt urgent important Make the bottlenecks work only on what will contribute to throughput today … not nine months from now. That’s one way to increase capacity at the bottlenecks. The other way you increase bottleneck capacity is to take some of the load off the bottlenecks and give it to non-bottlenecks. Eliyahu M. Goldratt nine today giving If we reduce batch sizes by half, we also reduce by half the time it will take to process a batch. That means we reduce queue and wait by half as well. Reduce those by half, and we reduce by about half the total time parts spend in the plant. Reduce the time parts spend in the plant and our total lead time condenses. And with faster turn-around on orders, customers get their orders faster. Eliyahu M. Goldratt waiting order mean Cost Accounting is enemy number one of productivity. Eliyahu M. Goldratt cost numbers enemy An hour saved at the non-bottleneck is a mirage. Eliyahu M. Goldratt mirages hours saved