The purpose of a business is to create a customer. Peter Drucker More Quotes by Peter Drucker More Quotes From Peter Drucker In todays economy, the most important resource is no longer labor, capital or land; it is knowledge Peter Drucker importantlandtoday The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask. Peter Drucker leaderinspirepast Mission defines strategy, and strategy defines structure. Peter Drucker missionsstrategystructure If you can't measure it, you can't change it. Peter Drucker measure-for-measuremeasurementcant-change The purpose of information is not knowledge. It is being able to take the right action. Peter Drucker informationablepurpose An employer has no business with a man's personality. Employment is a specific contract calling for a specific performance... Any attempt to go beyond that is usurpation. It is immoral as well as an illegal intrusion of privacy. It is abuse of power. An employee owes no "loyalty," he owes no "love" and no "attitudes" - he owes performance and nothing else. .... The task is not to change personality, but to enable a person to achieve and to perform. Peter Drucker loyaltyattitudemen Strategy is a commodity, execution is an art. Peter Drucker executionstrategyart There is nothing so useless as doing efficiently that which should not be done at all. Peter Drucker changemotivationalinspirational Plans are only good intentions unless they immediately degenerate into hard work. Peter Drucker futureentrepreneurwork Leadership is lifting a person's vision to high sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations. Peter Drucker life-changinghelping-othersleadership The critical question is not "How can I achieve?" but "What can I contribute?" Peter Drucker criticalachieve Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization. Peter Drucker organizationdecisionpeople Change is the norm; unless an organization sees that its task is to lead change, that organization will not survive. Peter Drucker normtasksorganization There are two types of people in the business community: those who produce results and those who give you reasons why they didn't. Peter Drucker givingtwopeople A man should never be appointed into a managerial position if his vision focuses on people's weaknesses rather than on their strengths. Peter Drucker focusmenpeople To make the future demands courage. It demands work. But it also demands faith. Peter Drucker demandgoal Marketing is not only much broader than selling, it is not a specialized activity at all. It encompasses the entire business. It is the whole business seen from the point of view of its final result, that is, from the customer's point of view. Peter Drucker marketingbusinessviews Meetings are a symptom of bad organization. The fewer meetings the better. Peter Drucker symptomscommitteesorganization Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality. Peter Drucker qualitygivingbelieve The task of leadership is to create an alignment of strengths so strong that it makes the system's weaknesses irrelevant. Peter Drucker weaknesstasksstrong
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