We learn by taking action and seeing whether it works or not. Patrick Lencioni More Quotes by Patrick Lencioni More Quotes From Patrick Lencioni Clients don't expect perfection from the service providers they hire, but they do expect honesty and transparency. There is no better way to demonstrate this than by acknowledging when a mistake has been made and humbly apologizing for it. Patrick Lencioni better service honesty mistake Teamwork is a strategic decision. Patrick Lencioni strategic decision teamwork For organizations seriously committed to making teamwork a cultural reality, I'm convinced that 'the right people' are the ones who have three virtues in common - humility, hunger, and people smarts. Patrick Lencioni humility teamwork reality people If you could get all the people in the organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time. Patrick Lencioni you competition time people Meetings are the linchpin of everything. If someone says you have an hour to investigate a company, I wouldn't look at the balance sheet. I'd watch their executive team in a meeting for an hour. If they are clear and focused and have the board on the edge of their seats, I'd say this is a good company worth investing in. Patrick Lencioni good look you team What clients are really interested in is honesty, plus a baseline of competence. Patrick Lencioni interested competence clients honesty Failing to engage in conflict is a terrible decision, one that puts our temporary comfort and the avoidance of discomfort ahead of the ultimate goal of our organization. Patrick Lencioni ahead conflict organization decision The best kind of accountability on a team is peer-to-peer. Peer pressure is more efficient and effective than going to the leader, anonymously complaining, and having them stop what they are doing to intervene. Patrick Lencioni stop best team leader Team synergy has an extraordinary impact on business results. Patrick Lencioni impact results team business Trying to design the perfect plan is the perfect recipe for disappointment. Patrick Lencioni design disappointment perfect trying People who have a sense of peace that their priorities are in the right place also have a sense of humility and a realistic view on life. Patrick Lencioni humility peace life people Where there is humility, there is more success, and lasting success. Patrick Lencioni more where humility success I never accepted the premise that meetings themselves were bad. Patrick Lencioni were never bad meetings When truth takes a backseat to ego and politics, trust is lost. Patrick Lencioni trust ego politics truth Employees who can't trust their leader to be vulnerable are not going to be vulnerable and build trust with one another. Patrick Lencioni employees build trust leader The truth is that intelligence, knowledge, and domain expertise are vastly overrated as the driving forces behind competitive advantage and sustainable success. Patrick Lencioni intelligence truth success knowledge Although most executives pay lip service to the idea of hiring for cultural fit, few have the courage or discipline to make it the primary criteria for bringing someone into the company. Patrick Lencioni someone service discipline courage There is almost nothing more painful for a leader than seeing good people leave a growing organization, whether it's a priest watching a Sunday school teacher walk out the door or a CEO saying goodbye to a co-founder. Patrick Lencioni walk good teacher people
