What's true for churches is true for other institutions: the older and more organized they get, the less adaptable they become. That's why the most resilient things in our world - biological life, stock markets, the Internet - are loosely organized. Gary Hamel More Quotes by Gary Hamel More Quotes From Gary Hamel Influence is like water. Always flowing somewhere. Gary Hamel influence water One way of building private foresight out of public data is looking where others aren't ... if you want to see the future, go to an industry confab and get the list of what was talked about. Then ask, "What did people never talk about?" That's where you're going to find opportunity. Gary Hamel data opportunity people Fact is, inventing an innovative business model is often mostly a matter of serendipity. Gary Hamel serendipity matter facts Businesses fail when they over-invest in what is at the expense of what could be. Gary Hamel expenses failing It's important to remember that innovators in business don't always get a platform. Gary Hamel platforms important remember Most of us do more than subsist. From the vantage point of our ancestors, we live lives of almost unimaginable ease. Here again, we have innovation to thank. Gary Hamel live-life innovation ease Most companies don't have the luxury of focusing exclusively on innovation. They have to innovate while stamping out zillions of widgets or processing billions of transactions. Gary Hamel luxury company innovation Resilience is based on the ability to embrace the extremes -- while no becoming an extremist. ... **Most companies don't do paradox very well.** (emphasis by author) [2002] p.25f Gary Hamel paradox resilience becoming There are as many foolhardy ways to grow as there are to downsize. Gary Hamel growth grows way We live in a moment that is pregnant with possibility. Gary Hamel possibility moments opportunity I'm a capitalist by conviction and profession. I believe the best economic system is one that rewards entrepreneurship and risk-taking, maximizes customer choice, uses markets to allocate scarce resources and minimizes the regulatory burden on business. Gary Hamel risk choices believe Building human-centered organizations doesn't imply a return to the paternalistic, corporate welfare practices of the 19th century. Most of us don't want to be nannied. Gary Hamel organization practice want I am an ardent supporter of capitalism - but I also understand that while individuals have inalienable, God-given rights, corporations do not. Gary Hamel corporations individual rights Any company that cannot imagine the future won't be around to enjoy it. Gary Hamel enjoy imagine goal When a politician bends the truth or a CEO breaks a promise, trust takes a beating. Gary Hamel politician break promise Obviously, you don't have to be religious to be moral, and beastly people are sometimes religious. Gary Hamel moral religious people people are all there is to an organization Gary Hamel organization people An adaptable company is one that captures more than its fair share of new opportunities. It's always redefining its 'core business' in ways that open up new avenues for growth. Gary Hamel growth opportunity way During the ten years I lived in the U.K., I frequently attended an Anglican church just outside of London. I enjoyed the energetic singing and the thoughtful homilies. And yet, I found it easy to be a pew warmer, a consumer, a back row critic. Gary Hamel thoughtful singing years Truth be told, there are lots of companies that provide exemplary phone support. DirecTV, Virgin America and Apple are a few that regularly exceed my expectations. Gary Hamel apples phones america
