When a customer is really not happy, it's a very unpleasant experience. John L. Flannery More Quotes by John L. Flannery More Quotes From John L. Flannery The core businesses are transforming in very futuristic ways. You know, our aviation business, very interesting things are going on, and unmanned vehicles, drone technology, and things like that. John L. Flannery knowyoutechnologybusiness In the U.S., a lot of small manufacturers are pretty good. I don't see any reason why India won't make the same progress in manufacturing as it did in services. John L. Flannery smallgoodprogressindia First and foremost, localization is a customer strategy, it's not a cost arbitrage or whatever. John L. Flannery customerwhateverstrategycost We've reinvented ourselves many, many, many times. John L. Flannery reinventedourselvestimesmany I have a strong command of what's going on in the company. John L. Flannery goingcommandcompanystrong
