When design springs from an understanding of the people who are going to use a product, you begin to see forms that you would never have imagined. Niels Diffrient More Quotes by Niels Diffrient More Quotes From Niels Diffrient The best way to know what people want is not by asking them, but by understanding them. Niels Diffrient understanding asking people My ideal office wouldn't have a chair. You would do two things there: stand up or lie down. These are the body's most natural positions. Niels Diffrient office two lying It looks like a galosh with electronics in it. Niels Diffrient electronics looks Why would you design something if it didn't improve the human condition? Niels Diffrient human-condition design humans The less there is of a phone, the more I like it. Niels Diffrient phones Today the telephone takes precedence over everything. It reaches a point of terrorism, particularly at dinnertime. Niels Diffrient telephones terrorism today