Your customer is not your user Clara Shih More Quotes by Clara Shih More Quotes From Clara Shih I am going to take one day a month to visit non-technology companies to learn and get inspiration from other industries and organizations. Clara Shih technology organization inspiration As entrepreneurs, we must constantly dream and have the conviction and obsession to transform our dreams into reality - to create a future that never existed before. Clara Shih entrepreneur dream reality Only in high school when I began programming computers, did I become interested in tech and start-ups, which led me to attend Stanford and major in Computer Science. Clara Shih computer science school Nearly 7 in 10 Fortune 500 companies have a corporate Facebook page, and more than that have active Twitter accounts. Clara Shih company pages fortune Facebook is a CRM for people. The days of the anonymous web is over. People expect more. Clara Shih people There is inherent value in sharing a billion people are doing it. Clara Shih inherent billions people Trust has shifted from institutions to individuals. Clara Shih institutions individual Social media isn't a one-way broadcast; it's a multiway opportunity for dialogue. Clara Shih social-media media social opportunity Rather than wringing our hands about robots taking over the world, smart organizations will embrace strategic automation use cases. Strategic decisions will be based on how the technology will free up time to do the types of tasks that humans are uniquely positioned to perform. Clara Shih smart technology time world When startups succeed, they do so against all odds. In the beginning, you have nothing except for your own talents and resources. By definition, everyone else is bigger, further along, and more established than you. To win, you have to swim upstream early on - and that requires hard work and long hours. There are no shortcuts. Clara Shih you hard-work work long Companies can't delegate social media to the new college grad and think they have it covered. Clara Shih new think social-media media My high school, the Illinois Mathematics and Science Academy, showed me that anything is possible and that you're never too young to think big. At 15, I worked as a computer programmer at the Fermi National Accelerator Laboratory, or Fermilab. After graduating, I attended Stanford for a degree in economics and computer science. Clara Shih me you mathematics science I believe that rather than it being a case of humans versus machines, the future of financial advice more likely lies somewhere in between, where human advisors leverage artificial intelligence and automation to become smarter and more efficient at doing their jobs. Clara Shih intelligence future advice believe I was born in Hong Kong and immigrated to the United States with my family when I was 4. I spent most of my childhood in Chicago. My elementary school had no program in English as a second language, so I was placed in a class for students with speech impediments. Clara Shih childhood family language school My father, a math professor in Hong Kong, worked as an electrical engineer here. My mother was an art teacher, but once we came to the United States, she went back to school and became certified as a special-education teacher. Clara Shih mother teacher father art The most important thing I've done at work has been to surround myself with amazing people who I trust and empower fully to do stuff better than I could. Clara Shih myself trust work people The whole point of social media is continuity and continual engagement. Clara Shih point social-media media social Technologies and specific vendors may come and go, but massive cultural transformations and new kinds of relationships? Those don't go away. Clara Shih come-and-go relationships new go Data is valuable, so let's be mindful of how we're sharing it. Clara Shih sharing how valuable data In addition to replacing many jobs, automation will also transform other jobs. Professions involving high touch, personal relationships - such as clergy, dentists, and financial advisors, for instance - face the least risk of automation but will nevertheless be profoundly transformed. Clara Shih high face will automation
