Lee Scott Professions : Businessman Browse All Authors Top 26 quotes by Lee Scott We want to set a tone going into our fiscal year that starts Feb. 1, that Wal-Mart Stores is going to be aggressive in taking care of customers, taking care of our associates, communications and merchandising. Lee Scott year aggressive care want People aren't going to talk about it except me and that is communication and the visits I have personally had in our meetings with our store managers saying if you do these things you will be terminated, period. Lee Scott me you communication people I would guess that any criticism about Wal-Mart could have some element of truth with 1,500,000 people. Lee Scott some criticism truth people I just think that it's maybe fashionable today to try to take individual actions and individual failures and take the broadest possible brush and try to paint a company. Lee Scott try think company today Where we have been incorrect in what we have done, then I think we have an obligation to settle. Lee Scott settle i-think think done Where we're not wrong or where the cost of settling is so much that it is totally disproportionate to the harm or the error that we made, we're not going to settle. Lee Scott settle going wrong where I think in some ways we have allowed other people to set the agenda. Other people to define who we are. Lee Scott some who think people You know, we opened a record number of stores last year. Lee Scott last year know you Retailing, it's always true that there is some items that I wish we had a lot more of like the iPod and there is some items I wish we had a lot less of. Lee Scott i-wish true always wish More and more, more and more digital, in particular, I think you'll see in our stores next year, as we start combining these digital products and they interface with each other, you'll see that represented in Wal-Mart. Lee Scott start think you digital It's hard for us in our stores to be a leader in technology. Lee Scott us hard technology leader Our customer base is not necessarily a leader, an early adopter. Lee Scott customer our early leader And the greeter is what sets the tone for this company and I've been on TV a little bit this morning. Lee Scott little been company morning And what I am trying to say to them that through our ads and through our discussions is if you don't want us in your community, that's your choice, but don't say it's because of wages. Lee Scott i-am choice you community Because the truth is our wages are really competitive and they're good. Lee Scott because good truth-is truth Don't say it's because of benefits, because our benefits are good. Lee Scott our say because good So I think we have an obligation with our size to make sure that we are open to what people have to say to us because the people who criticize us, they're not all mean-spirited. Lee Scott say think size people Many of them are doing it because they are concerned about smart growth. Lee Scott about doing smart growth There are going to be some people who never want Wal-Mart. That's OK. Lee Scott some-people never want people We've got to figure out a way to cause communities to also want them, the political, organized bodies. Lee Scott out political want way Similar Authors Bob Iger businessman Bob Wright businessman Bruce Karatz businessman Bruce Kovner businessman Brian Roberts businessman Brandon Wade businessman All Authors
