Robert G. Thompson Born : 1915 Died : 1966 Browse All Authors Top 4 quotes by Robert G. Thompson If you give customers a chance, they'll communicate with you in many ways Robert G. Thompson chance giving way Customer-centricity should be about delivering value for customers that will eventually create value for the company. Robert G. Thompson company customers should Customers are speaking to you implicitly via their behavior, captured in the footprints they leave behind in your systems. Robert G. Thompson footprint behinds behavior The simple truth is that technology is still a poor substitute for human interaction. Robert G. Thompson truth-is technology simple
