Remember: You are the only human being in the world who can help this particular customer at this particular moment in time. Tom Peters More Quotes by Tom Peters More Quotes From Tom Peters Innovation comes only from readily and seamlessly sharing information rather than hoarding it. Tom Peters hoarding information-sharing innovation There is no such thing as an insignificant improvement. Tom Peters self-discipline self-improvement improvement You can't live life without an eraser. Tom Peters erasers live-life How do you achieve excellence?...Stop doing non-excellent stuff! Tom Peters achieve excellence stuff The best leaders... almost without exception and at every level, are master users of stories and symbols. Tom Peters levels leader stories In today's economy there are no experts, no 'best and brightest' with all the answers. It's up to each one of us. The only way to screw up is to not try anything. Tom Peters screw-ups experts trying The simple act of paying positive attention to people has a great deal to do with productivity. Tom Peters productive-work simple positive I imagine a school system that recognizes learning is natural, that a love of learning is normal, and that real learning is passionate learning. A school curriculum that values questions above answers...creativity above fact regurgitation...individuality above conformity.. and excellence above standardized performance..... And we must reject all notions of 'reform' that serve up more of the same: more testing, more 'standards', more uniformity, more conformity, more bureaucracy. Tom Peters creativity real school There are few things that will take you further in life, than your ability to make a good presentation. Tom Peters presentation ability The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'. Tom Peters teamwork leadership kids Unless you walk out into the unknown, the odds of making a profound difference in your life are pretty low. Tom Peters differences odds success The best leaders are the best notetakers, best askers, and best learners. Tom Peters best-leader learners leader If you love your company and love what you do, you will serve your customers better-period! Tom Peters passion business love-you One percent improvement in 1,000 things is better than 1,000% improvement in one thing. Tom Peters percent one-thing improvement With most competitors moving ever faster, the race will go to those who listen (and respond) most intently. Tom Peters faster race moving Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past. Tom Peters learning change past Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. Tom Peters design-process poor-quality business What gets measured gets done. Tom Peters inspirational-customer-service measurement done If you're not confused, you're not paying attention. Tom Peters leadership motivational inspirational It's this simple: You are a brand. You are in charge of your brand. There is no single path to success. And there is no one right way to create the brand called You. Except this: Start today. Or else. Tom Peters simple today way
