Transformation is not automatic. It must be learned; it must be led. W. Edwards Deming More Quotes by W. Edwards Deming More Quotes From W. Edwards Deming Management does not know what a system is. W. Edwards Deming management knows doe Everyone is a customer for somebody, or a supplier to somebody. W. Edwards Deming suppliers customers management Knowledge is the key. W. Edwards Deming keys management The main difference between service and manufacturing is the service department doesn't know that they have a product. W. Edwards Deming department differences management It does not happen all at once. There is no instant pudding. W. Edwards Deming pudding management doe The job can't be finished only improved to please the customer. W. Edwards Deming please quality jobs The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market. W. Edwards Deming lucky giving needs There must be consistency in direction. W. Edwards Deming consistency management The problem is that most courses teach what is wrong. W. Edwards Deming teach problem management You do not find knowledge in a dictionary, only information. W. Edwards Deming dictionary information management Anybody can achieve gains in quality by slowing down production. That is not what we are talking about. W. Edwards Deming gains quality talking When people try to do what they can not do, they wish to give up. W. Edwards Deming giving-up wish people Absence of defects does not necessarily build business... Something more is required. W. Edwards Deming defects absence doe You must have a supplier relationship of constant improvement. W. Edwards Deming constant improvement management The most basic problem is that performance appraisals often don't accurately assess performance. W. Edwards Deming risk problem management Eliminate numerical quotas, including Management by Objectives. W. Edwards Deming quota learning knowledge The aim should be to work on the method of management. W. Edwards Deming method management should A manager of people knows that in this stable state it is distracting to tell the worker about a mistake. W. Edwards Deming management mistake people The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside. W. Edwards Deming style management views It only takes a little innovation. W. Edwards Deming innovation management littles
